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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pete Nadeau

August 29, 2025

5  out of  5
rating by Pete Nadeau
"Great service with care"
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Jayme Hurley

August 22, 2025

5  out of  5
rating by Jayme Hurley
"Always friendly and professional. Any requests I make they are on top of it,within twenty four hours, if not sooner,It is taken care of. Always have affordable rates. And they will work with you to find an affordable rate if you're not satisfied. Highly highly recommend."
We responded:
"Thank you, Jayme! I'm happy to hear that you find our service friendly and professional. It's great to know that we’re meeting your needs promptly and offering affordable rates. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Carter Bowers

August 21, 2025

5  out of  5
rating by Carter Bowers
"Always pleasant, helpful, and professional - thank you Julie!!"
We responded:
"Thank you, Carter! I'm happy to know that you find our service pleasant and professional. Our team are dedicated to providing the best experience possible. If you ever need anything else, feel free to reach out!"
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Manon Lacombe

August 21, 2025

5  out of  5
rating by Manon Lacombe
"Julie and Emily take good care of my insurance needs. I certainly recommend them."
We responded:
"Thank you, Manon! I'm happy to know that we have been able to take good care of your insurance needs. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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keith a jolin

August 4, 2025

5  out of  5
rating by keith a jolin
"Just one phone call and only a few minutes got everything set up and done They were great"
We responded:
"Thank you, Keith! I'm happy to hear that our team could assist you quickly and efficiently. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if we can help with anything else!"
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Gary Michaud

August 4, 2025

5  out of  5
rating by Gary Michaud
"Emily Furrow is an outstanding associate who has helped me save money on my insurance. She is responsive and attentive!"
We responded:
"Thank you, Gary! I'm happy to hear that Emily has been able to assist you effectively and help you save money. Her dedication to being responsive and attentive is truly valued by our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Helju Nommik

July 29, 2025

5  out of  5
rating by Helju Nommik
"Recently worked with State Farm for home and auto insurance. Everyone at the office was incredibly helpful, responsive and a joy to work with. Despite many short deadlines related to an expedited home closing, the Julie Francis State Farm Agency in Portland was there every step of the way. Thank you."
We responded:
"Thank you for your review, Helju! I'm happy to hear that our team was able to assist you with your home and auto insurance needs, especially during your expedited home closing. We strive to be responsive and supportive for all our customers. If you need anything else, feel free to reach out!"
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Nick Beaman

July 28, 2025

5  out of  5
rating by Nick Beaman
"Julie has been my insurance agent for years now. I can't think of a better experience. She's very quick to respond to any needs or questions, and is always knowledgeable and willing to help. Thank you Julie!"
We responded:
"Nick, thank you for your wonderful feedback! I'm happy to hear that you've had such a positive experience with our office over the years. We are dedicated to providing quick and knowledgeable service, and it's great to know that it makes a difference. If there's anything else we can do for you, just let us know!"
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Stacy Nadeau

June 4, 2025

5  out of  5
rating by Stacy Nadeau
"I recently had the misfortune of totaling my jeep in a MVA. I have been insured with StateFarm for over 20 years and it was my first experience filing a significant claim of loss. Julie was responsive and attentive every step of the way from filing the claim, setting up my rental, navigating the movement of my vehicle from tow yard to collision center, to the final pay out (she even met me at a State Farm branch closer to my home to sign my settlement). She helped ease my mind and definitely made things easy. While she was a pleasure a to work with, I hope I will not be in need of those type of services from her anytime soon. I am very thankful that I am insured with StateFarm and can’t say enough about Julie and her team’s support throughout the whole ordeal."
We responded:
"Thank you for sharing your experience, Stacy! I'm so happy to hear that Julie and our team were able to support you through such a challenging situation. We understand how stressful these events can be, and we're committed to making the process as smooth as possible. If you ever need anything else, don't hesitate to reach out. Thanks for being with us for over 20 years!"
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Cheryl Merchant

June 2, 2025

5  out of  5
rating by Cheryl Merchant
"I had to add my new vehicle to my policy. Sydney was very professional, polite and efficient. I have loved all my experiences with state farm."
We responded:
"Thanks so much for sharing this, Cheryl! We’re so glad to hear that your recent update went smoothly and that the team provided helpful and efficient service! It means a lot to know you’ve consistently had positive experiences with us. We’re always here if you need anything down the road!"
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Mike Lloyd

May 30, 2025

5  out of  5
rating by Mike Lloyd
"Very prompt service and so friendly."
We responded:
"Thank you, Mike! I'm happy to hear that you appreciated our prompt and friendly service. We strive to provide the best experience for our customers. If you need anything else, feel free to reach out!"
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SR

May 29, 2025

5  out of  5
rating by SR
"We have been really happy working with Julie Francis at State Farm. She is very responsive and helpful with any questions that come up. I recommend them highly!!"
We responded:
"Hey, Stella! Thanks so much for your kind review. I’m glad I could help answer your questions and make things easier for you. We appreciate your recommendation and look forward to working with you again."
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Philip Lane

May 22, 2025

5  out of  5
rating by Philip Lane
"I went in for auto insurance and was very pleased with the experience, people, and coverage. I would absolutely recommend State Farm to friends and family. If living in or around the Portland area, this is a great place to get it."
We responded:
"Thank you, Philip, for sharing your experience with our office! I'm glad to know that you were satisfied with the service, people, and coverage you received. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
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Aimee Whitman

May 20, 2025

5  out of  5
rating by Aimee Whitman
"I had a great experience working with Sydney Bonnevie at State Farm. She helped me set up renters insurance and made the whole process quick, easy, and stress-free. Sydney was knowledgeable, patient, and took the time to explain everything clearly so I knew exactly what I was getting. I really appreciated her professionalism and friendly attitude. If you're looking for someone reliable and helpful, I highly recommend Sydney!"
We responded:
"Thank you for taking the time to share your kind words, Aimee! We understand how important it is to have the right protection for your rental home, and we're so pleased our team could help make the process straightforward for you. It's feedback like yours that reminds us why we love helping customers like you find coverage that fits their needs. While every situation is different, you can count on us to continue providing the same attention to detail you've experienced. Wishing you all the best in your home!"
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Yvonne McCall

May 15, 2025

5  out of  5
rating by Yvonne McCall
"Sydney was so helpful and kind. More offices need people like her to assist them."
We responded:
"Thank you, Yvonne, for sharing your experience! I'm glad to hear that Sydney was able to assist you with such kindness and helpfulness. We're grateful to have her as part of our team. If you need any further assistance or have questions, please feel free to reach out to our office!"
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Zach Bonnevie

May 8, 2025

5  out of  5
rating by Zach Bonnevie
"Syd and Emily were super helpful!🙏"
We responded:
"Thank you, Zach! I'm glad to hear that Syd and Emily were able to assist you so effectively. Their dedication is truly appreciated. If you have any more questions or need further assistance, feel free to reach out!"
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Pennie Hale

April 29, 2025

5  out of  5
rating by Pennie Hale
"Josh Nappi was always very prompt to reply to my emails and made setting up coverage for our new home incredibly easy!"
We responded:
"Thank you, Pennie! I'm glad to hear that Josh was able to assist you promptly and make setting up coverage for your new home a breeze. We appreciate your feedback and are here to help with any other insurance needs or questions you may have."
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Alex Lee

April 11, 2025

5  out of  5
rating by Alex Lee
"Extremely helpful and on top of it"
We responded:
"Thank you, Alex, for your wonderful feedback! I'm glad to know that you found our service extremely helpful and attentive!"
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chris yetter

March 22, 2025

5  out of  5
rating by chris yetter
"The most easy experience getting insurance for a new home purchase. Can't recommend Julie enough!"
We responded:
"Thank you, Chris! I'm so happy to hear that your experience with getting insurance was smooth and easy. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Brian Lannigan

February 22, 2025

5  out of  5
rating by Brian Lannigan
"I can’t say enough great things about Julie Frances at State Farm! She went above and beyond to fix our auto insurance, taking the time to get it right and ensuring we had the best coverage possible. Her professionalism, patience, and dedication made the whole process stress-free. If you’re looking for an agent who truly cares about her clients, Julie and her team are the people to call. Highly recommend!"
We responded:
"Thank you, Brian, for your wonderful feedback! I'm delighted to know that our efforts to ensure you have the best coverage were appreciated. It's fantastic to hear that the process was stress-free for you. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!"
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Joe Bosco

February 14, 2025

5  out of  5
rating by Joe Bosco
"I was extremely satisfied with the insurance procurement process experienced with Julie Francis. Julie clearly explained the process and what was included in the policy. She was timely in responding to questions both with phone calls and emails. I highly recommend Julie for all your State Farm Insurance needs."
We responded:
"Thank you, Joe, for sharing your experience! I'm happy to know that you found the insurance procurement process clear and efficient. It's great to hear that my timely communication made a positive impact. If you ever have more questions or need assistance, feel free to reach out. Your recommendation means a lot!"
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kari lee

February 13, 2025

5  out of  5
rating by kari lee
"I have been with State Farm for a long time, and having just moved last October, Julie had everything laid out so clearly for me and my partner! We are very appreciative of all the hard work that goes into making our policies and having it all appear in a way that is easy to understand. Thank you!"
We responded:
"Thank you so much, Kari, for your kind words! I'm delighted to know that the transition went smoothly for you and your partner. It's wonderful to hear that the clarity of your policies made a difference. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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maria maiaroto

January 30, 2025

5  out of  5
rating by maria maiaroto
"Julie was very helpful in explaining my potential liabilities and the need for adequate insurance coverage. She also bundled my car insurance with my home owners which I switched from Travelers Insurace to State Farm."
We responded:
"I'm glad you found the explanation of your potential liabilities and insurance coverage helpful, Maria. It's great to know that everything was a smooth transition. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing our office!"
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zack swander

November 15, 2024

5  out of  5
rating by zack swander
"The quality of service was amazing as well as the price of my auto quote, I highly recommend them!"
We responded:
"Zack, thank you for your wonderful review! I'm glad you found our service and auto quote pricing to be exceptional. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out anytime. - Julie Francis - State Farm Insurance Agent, Portland, ME"
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Mat Robedee

October 24, 2024

5  out of  5
rating by Mat Robedee
"Excellent service and customer care. Needed to bundle my car and home insurance - and I was helped quickly with all my questions explained in full. Thank you!"
We responded:
"Mat, thank you for your wonderful review! I'm glad we could assist you with bundling your car and home insurance and answer all your questions thoroughly. Your satisfaction with our service means a lot to us. If you need any further assistance or have more questions in the future, don't hesitate to reach out. - Julie Francis - State Farm Insurance Agent, Portland, ME"