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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bryan O'Connor

Bryan O'Connor

November 17, 2025

5  out of  5
rating by Bryan O'Connor
"Quick and thorough service"
We responded:
"Thank you, Bryan! I'm happy you found our service quick and thorough. We aim to provide efficient and comprehensive support to all our customers. Let us know if there's anything else we can assist you with!"
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Stephen S.

November 13, 2025

5  out of  5
rating by Stephen S.
"I was at the BMV and I needed car insurance information and Emily was able to email it to me immediately -- I did not even have to get out of line -- everything worked out great. Highly recommend."
We responded:
"Thank you for your review, Stephen! I'm happy to hear that Emily was able to assist you so efficiently. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Mohamed Elshafie

November 13, 2025

5  out of  5
rating by Mohamed Elshafie
"Sydney Bonnevie is great to work with!"
We responded:
"Thank you, Mohamed! I'm happy to hear that you enjoyed working with Sydney. She is truly dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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Melissa McCarthy

November 10, 2025

5  out of  5
rating by Melissa McCarthy
"Emily F. is always super helpful and quick to respond to requests! I feel confident being able to get my insurance questions answered quickly and thoroughly every time I reach out!"
We responded:
"Melissa, thank you for your wonderful feedback! I'm happy to hear that Emily has been helpful and responsive to your needs. We strive to ensure all your insurance questions are answered promptly and thoroughly. Let us know if there's anything else we can assist you with!"
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Paul Bloch

November 3, 2025

5  out of  5
rating by Paul Bloch
"We have used Julie Francis exclusively for both home and auto insurance. She provides excellent service and a good rate."
We responded:
"Thank you, Paul! I'm happy to know you've been satisfied with the service and rates for your insurance. Your support means a lot to us. If you ever have any questions or need assistance, feel free to reach out!"
Profile photo of Devron Wilkinson

Devron Wilkinson

October 23, 2025

5  out of  5
rating by Devron Wilkinson
"I have had a very good experience with this agency. Emily, the agent always gets back to me quickly, provides the information I need. Emailing policies for auto and home insurance and helping with benefits when renting a car. Highly recommended."
We responded:
"Thank you, Devron! I'm happy to hear that Emily has been responsive and helpful with your insurance needs. It's great to know that you found our services for insurance, as well as rental car benefits, beneficial. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
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Jenna Gray

October 17, 2025

5  out of  5
rating by Jenna Gray
"I have been with several offices throughout my membership with State Farm. Julie's office has been helpful each time I have needed anything and have always been prompt. She also ensures that I have information on any new possible updates for my many policies."
We responded:
"Jenna, thank you for your wonderful feedback! I'm glad to know that our office has been helpful and prompt in assisting you. Keeping you informed about updates is important to us, and I'm happy to hear it's appreciated. Let us know if there's anything else we can do for you!"
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Michael Cossitt

October 9, 2025

5  out of  5
rating by Michael Cossitt
"Julie was very attentive and proactive when I ran into a problem with the windshield that had been installed in my car. She was always available to walk me through the next steps. I really appreciated her guidance and she knew exactly what to do to get the correct windshield installed!!"
We responded:
"Thank you, Michael! I'm glad to hear that we were attentive and proactive in helping you with the windshield issue. It's great to know we provided the guidance you needed. If you have any more questions or need assistance, feel free to reach out!"
Profile photo of David Stultz

David Stultz

September 11, 2025

5  out of  5
rating by David Stultz
"Julie and her team are FANTASTIC to work with. I really love knowing that my agent is just a phone call away and always willing to help with even the smallest questions that I tend to have."
We responded:
"Thank you, David! I'm happy to hear that you appreciate the accessibility and support from our team. We're always here to help with any questions you might have. Thanks for choosing us!"
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Richard Brown

September 10, 2025

5  out of  5
rating by Richard Brown
"Extremely helpful and super friendly! They have great rates, we found our new insurance company!"
We responded:
"Thank you, Richard! I'm happy to hear that you found our team helpful and friendly. It's wonderful to know that our rates met your expectations. We're excited to be your new insurance company! Let us know if there's anything else we can assist you with."
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Les Jonestown

September 8, 2025

5  out of  5
rating by Les Jonestown
"So helpful answering all my insurance questions. I've been with State Farm for 30 years. Call them and see how they can help you, too!"
We responded:
"Thank you, Lesley! I'm happy to know that you found the answers to your insurance questions helpful. It's wonderful to have your loyalty for 30 years with State Farm. If there's anything else you need, feel free to reach out anytime!"
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alyssa gagnon

September 8, 2025

5  out of  5
rating by alyssa gagnon
"I have always had great success with State Farms at this location. Julie and staff have gone above and beyond being certain that I understand my policies and coverage, as well as highly response with any questions/needs I have. I highly recommend this office for any insurance needs."
We responded:
"Alyssa, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Diane Bonnevie

Diane Bonnevie

September 5, 2025

5  out of  5
rating by Diane Bonnevie
"Excellent very friendly and helpful! And it’s not automated a friendly person answers ! Just signed up with this company a year ago no complaints. I think State Farm is a honest and a reliable insurance no gimmicks! I would highly recommend to get a quote and give them a try."
We responded:
"Thank you, Diane! I'm happy to know you find our team friendly and helpful. It's great to hear that your experience with us has been positive and that you appreciate the personal touch we strive to provide. We're grateful for your recommendation and are here whenever you need us. Let us know if there's anything else we can do for you!"
Profile photo of Tim Morgan

Tim Morgan

September 3, 2025

5  out of  5
rating by Tim Morgan
"Fast response time to our needs"
We responded:
"Thank you, Tim! I'm happy to know that our quick response time met your needs. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
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Pete Nadeau

August 29, 2025

5  out of  5
rating by Pete Nadeau
"Great service with care"
We responded:
"Thank you, Pete! I'm happy to know you received great service with care. Our office is dedicated to providing attentive and personalized support. Let us know if there's anything else we can assist you with!"
Profile photo of Jayme Hurley

Jayme Hurley

August 22, 2025

5  out of  5
rating by Jayme Hurley
"Always friendly and professional. Any requests I make they are on top of it,within twenty four hours, if not sooner,It is taken care of. Always have affordable rates. And they will work with you to find an affordable rate if you're not satisfied. Highly highly recommend."
We responded:
"Thank you, Jayme! I'm happy to hear that you find our service friendly and professional. It's great to know that we’re meeting your needs promptly and offering affordable rates. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Carter Bowers

Carter Bowers

August 21, 2025

5  out of  5
rating by Carter Bowers
"Always pleasant, helpful, and professional - thank you Julie!!"
We responded:
"Thank you, Carter! I'm happy to know that you find our service pleasant and professional. Our team are dedicated to providing the best experience possible. If you ever need anything else, feel free to reach out!"
Profile photo of Manon Lacombe

Manon Lacombe

August 21, 2025

5  out of  5
rating by Manon Lacombe
"Julie and Emily take good care of my insurance needs. I certainly recommend them."
We responded:
"Thank you, Manon! I'm happy to know that we have been able to take good care of your insurance needs. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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keith a jolin

August 4, 2025

5  out of  5
rating by keith a jolin
"Just one phone call and only a few minutes got everything set up and done They were great"
We responded:
"Thank you, Keith! I'm happy to hear that our team could assist you quickly and efficiently. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if we can help with anything else!"
Profile photo of Gary Michaud

Gary Michaud

August 4, 2025

5  out of  5
rating by Gary Michaud
"Emily Furrow is an outstanding associate who has helped me save money on my insurance. She is responsive and attentive!"
We responded:
"Thank you, Gary! I'm happy to hear that Emily has been able to assist you effectively and help you save money. Her dedication to being responsive and attentive is truly valued by our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Helju Nommik

Helju Nommik

July 29, 2025

5  out of  5
rating by Helju Nommik
"Recently worked with State Farm for home and auto insurance. Everyone at the office was incredibly helpful, responsive and a joy to work with. Despite many short deadlines related to an expedited home closing, the Julie Francis State Farm Agency in Portland was there every step of the way. Thank you."
We responded:
"Thank you for your review, Helju! I'm happy to hear that our team was able to assist you with your home and auto insurance needs, especially during your expedited home closing. We strive to be responsive and supportive for all our customers. If you need anything else, feel free to reach out!"
Profile photo of Nick Beaman

Nick Beaman

July 28, 2025

5  out of  5
rating by Nick Beaman
"Julie has been my insurance agent for years now. I can't think of a better experience. She's very quick to respond to any needs or questions, and is always knowledgeable and willing to help. Thank you Julie!"
We responded:
"Nick, thank you for your wonderful feedback! I'm happy to hear that you've had such a positive experience with our office over the years. We are dedicated to providing quick and knowledgeable service, and it's great to know that it makes a difference. If there's anything else we can do for you, just let us know!"
Profile photo of Stacy Nadeau

Stacy Nadeau

June 4, 2025

5  out of  5
rating by Stacy Nadeau
"I recently had the misfortune of totaling my jeep in a MVA. I have been insured with StateFarm for over 20 years and it was my first experience filing a significant claim of loss. Julie was responsive and attentive every step of the way from filing the claim, setting up my rental, navigating the movement of my vehicle from tow yard to collision center, to the final pay out (she even met me at a State Farm branch closer to my home to sign my settlement). She helped ease my mind and definitely made things easy. While she was a pleasure a to work with, I hope I will not be in need of those type of services from her anytime soon. I am very thankful that I am insured with StateFarm and can’t say enough about Julie and her team’s support throughout the whole ordeal."
We responded:
"Thank you for sharing your experience, Stacy! I'm so happy to hear that Julie and our team were able to support you through such a challenging situation. We understand how stressful these events can be, and we're committed to making the process as smooth as possible. If you ever need anything else, don't hesitate to reach out. Thanks for being with us for over 20 years!"
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Cheryl Merchant

June 2, 2025

5  out of  5
rating by Cheryl Merchant
"I had to add my new vehicle to my policy. Sydney was very professional, polite and efficient. I have loved all my experiences with state farm."
We responded:
"Thanks so much for sharing this, Cheryl! We’re so glad to hear that your recent update went smoothly and that the team provided helpful and efficient service! It means a lot to know you’ve consistently had positive experiences with us. We’re always here if you need anything down the road!"
Profile photo of Mike Lloyd

Mike Lloyd

May 30, 2025

5  out of  5
rating by Mike Lloyd
"Very prompt service and so friendly."
We responded:
"Thank you, Mike! I'm happy to hear that you appreciated our prompt and friendly service. We strive to provide the best experience for our customers. If you need anything else, feel free to reach out!"